Welcome! You’ve taken a major step toward securing your cryptocurrency by purchasing a Trezor Wallet®. In this guide, we’ll walk you through everything you need to know to start your device safely and correctly — from unboxing to backup, firmware installation, and wallet setup via Trezor.io/Start®.
Trezor is a hardware wallet created by SatoshiLabs that stores your private keys securely offline. Unlike online or software wallets, Trezor ensures your digital assets are never exposed to online threats like malware or phishing.
Go to https://trezor.io/start in your browser. Always verify the URL. Bookmark it for safety.
Choose the correct version for your operating system. Trezor Suite is the secure desktop application used to manage your hardware wallet.
Plug your Trezor device into your computer using the USB cable. Trezor Suite should detect your device and guide you through the next steps.
If prompted, install the latest firmware. This ensures your device runs securely and is protected from vulnerabilities. Only approve actions that show on the device screen itself.
After firmware installation, choose “Create new wallet” unless you are restoring an old one. Follow the on-screen instructions inside Trezor Suite.
This is the most critical step. You’ll receive a random list of 12, 18, or 24 words — your recovery seed. Write it down carefully, in the correct order. Store this backup offline and never share it. Do not take photos, save in cloud storage, or share with anyone.
Pick a secure PIN code. This protects your device if it’s lost or stolen. Avoid predictable combinations like 1234 or birth dates.
For added security, you can enable a passphrase. This creates a hidden wallet and acts as an additional layer of protection. Make sure you remember it — losing your passphrase will lock you out permanently.
Try using a different USB cable or port. Make sure Trezor Suite is running and fully updated. Restart your computer if needed.
Unplug and reconnect your device. Reopen Trezor Suite. Be sure your internet connection is stable and security software isn't interfering.
There is no way to recover your wallet without the seed phrase. Trezor does not keep copies — you are the only one with access. Always make multiple backups and store them securely.
You can reset the device, but only if you have the recovery seed. Otherwise, the wallet and funds will be permanently inaccessible.
Trezor is trusted by millions for good reason: